We are committed to the prompt dispatch of your orders, processing all orders within 1 to 2 business days.
We’ve partnered with Australia Post to ensure the reliability and security of our shipping process, providing peace of mind from the moment you make a purchase.
Enjoy the convenience of same-day shipping by placing your order on weekdays before 12 pm. You’ll receive detailed tracking information via email within 12 hours of order placement, so you can monitor your package every step of the way.
The estimated delivery time varies based on your location, with delivery times ranging from 2 business days to 2 weeks. In 98% of cases, orders are delivered the next day, providing you with fast and reliable service.
We offer FREE SHIPPING on orders over $200 AUD, adding extra value to your purchases.
We provide flexibility by delivering to PO Boxes, Parcel Lockers, and post office locations, ensuring your convenience and satisfaction are met at every step.
At Sydney Vapes Wholesale, we want you to be completely satisfied with your purchase. However, due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the product is found to be defective upon delivery.
If you receive a defective item, please contact us within 7 days of delivery at t@gmail.com. Be sure to provide your order number and photos of the defective product. Our team will review your case and provide a replacement or refund at our discretion.
If your refund request is approved, it will be processed within 5 to 7 business days. The refund will be issued to the original payment method used during the purchase. Please note that shipping fees are non-refundable.
If you have any questions about your order, shipping, or returns, please don't hesitate to reach out to us at sydneyvapewholesale@gmail.com@gmail.com. Our team is happy to assist you with any inquiries.
