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Privacy Policy

Updated: 01/09/2024

This Privacy Policy explains how Sydney Vapes Wholesale collects, uses, and protects your personal information when you use our website sydneyvapeswholesale.com. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following information from you when you place an order, create an account, or browse our website:

  • Personal Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card or other payment details, processed securely through third-party payment providers.
  • Order History: Products purchased and order details.
  • Technical Data: IP address, browser type, and browsing behavior on our site.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process your orders and deliver products to you.
  • To send order updates, including tracking information.
  • To verify your age and eligibility to purchase vaping products.
  • To improve our website and customer service experience.
  • To send marketing emails, promotions, or special offers, if you opt-in to receive them.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

  • Shipping carriers, such as Australia Post, to deliver your orders.
  • Payment processors to securely handle transactions.
  • Legal authorities, if required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you and understand how you use our site. You can control or disable cookies through your browser settings, but some features of our site may not function properly without them.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt-out of receiving marketing emails by clicking the "unsubscribe" link in our emails.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page. Your continued use of our site signifies your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: sydneyvapewholesale@gmail.com

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